The first snow. Everyone remembers winter tyres. Three days of chaos, then quiet. In those days people search for who is open, until when, and whether there is a queue.
What must be clear
- Opening hours — longer in season, say so
- Prices — change, balancing, tyre storage
- Tyre storage — annual cost; it is a service that keeps a customer
- Is booking needed
- Brands you sell
Storage is recurring income
A customer who leaves their tyres with you returns twice a year, automatically. That is the best service you can offer.
Car wash
If you have one too, show them together — people like everything in one place.